Shresta Woodpressed Oils Pvt. Ltd. ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.
1. Information We Collect
- Personal Info: Name, email, phone number, delivery address — collected at checkout
- Payment Info: We do NOT store payment details. Payments are processed securely by Razorpay
- Usage Data: Browser type, pages visited, IP address — collected automatically
- Communication: Messages sent via contact form
2. How We Use Your Information
- Processing and fulfilling your orders
- Sending order confirmations and shipping updates via email
- Responding to customer service inquiries
- Improving our products and website experience
- Sending promotional offers (only with your consent)
3. Data Security
- All data is transmitted using HTTPS encryption
- Your payment data is never stored on our servers — Razorpay handles all payment processing
- We use industry-standard security practices to protect your data
- Access to personal data is restricted to authorized staff only
4. Data Sharing
We do NOT sell, rent, or trade your personal information. We only share data with:
- Razorpay: For secure payment processing
- Courier Partners: For order delivery (name, address, phone only)
- Legal Authorities: If required by law
5. Cookies
- We use cookies to improve your browsing experience and remember your cart
- You can disable cookies in your browser settings, though some features may not work properly
6. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
7. Data Retention
We retain your order data for 3 years as required for accounting and legal purposes. After that, data is securely deleted.
8. Contact
For privacy-related queries or to exercise your rights:
📧 shrestawoodpressedoilspvtltd@gmail.com
📞 +91 95533 79624